Three departments: should prominently display relevant options to consumers and provide convenient cancellation methods.

date
20/12/2025
The National Development and Reform Commission, the State Administration for Market Regulation, and the Cyberspace Administration of China have issued the "Rules on Internet Platform Pricing Behavior". The "Rules" point out that platform operators and operators selling goods or providing services on the platform should strictly follow the laws, regulations, and contract provisions to charge consumers related fees. Platform operators and operators providing the following goods or services should prominently display relevant options to consumers, and provide convenient cancellation methods: providing password-free payment services; bundled sales of insurance, transportation services, other cooperative platform services, ticket refund services, delay compensation and other additional services or goods; setting up automatic renewal and automatic deduction.