Lates News

Recently, many users on social media have posted content claiming that JD.com's delivery service has cancelled the "20-minute free if late" service, which was once seen as a moat, and replaced it with a "20-minute late compensation of 4 yuan coupon." In response to consumer inquiries, JD.com customer service explained that since around July 11, the platform has gradually upgraded the original late compensation service to a brand new "Punctual Treasure" service. The most core change in this adjustment is the threshold for compensation and the method of compensation.