"Sam removes several highly rated products from shelves and introduces new products, Haoliyou faces skepticism. Official response."

On July 15th, the product selection issues at the recently popular Sam's Club store have attracted widespread attention. Many netizens complained that Sam's Club has removed high-selling and cost-effective products such as sun cakes, rice puddings, and low-sugar egg yolk pastries. At the same time, they expressed dissatisfaction with the new products added, such as low-sugar Hello Panda and Li Hing Mui, and questioned the decline in the quality of Sam's Club's product selection. In response, the Sam's Club official stated: "Recently, we have noticed the discussions on social media regarding the product selection issues at Sam's Club, we sincerely appreciate the feedback provided by our members and friends. As a membership-based supermarket, we have always adhered to the principle of 'members first'. We select high-quality products from all over the country and the world, and collaborate with suppliers to develop them, continuously iterate products and services based on member feedback. We have taken the members' opinions into consideration for future product selection strategies, and we welcome ongoing feedback from our members. We will continue to enhance the quality of our products and services, and uphold our long-term commitment to our members."