Termination of cooperation with SF Express in Hong Kong? Pinduoduo responds: Can switch to other pickup points, does not affect free shipping for one item in Hong Kong.

It is reported that the partnership between Pinduoduo and Hong Kong SF Express has been terminated. Hong Kong SF Express responded that the cooperation between the two parties expired on June 30, and Hong Kong SF Express has stopped providing local express logistics services for Pinduoduo. Pinduoduo customer service confirmed this news. Pinduoduo customer service stated that due to the suspension of orders for Hong Kong SF Express, some self-pickup points are temporarily unavailable. Customers can switch to other nearby self-pickup points, and parcels will still be delivered safely. For ongoing orders with Hong Kong SF Express, they will automatically be transferred to other courier services for delivery, with no change in delivery time. This will not affect Pinduoduo's free shipping in Hong Kong. The system will issue a 5 yuan coupon as compensation, which will be credited within 5 working days after the affected parcels are shipped.