UU Run Errands responds to the controversy over the proxy New Year's greetings service: The disputed service items have been taken down.

On February 11th, UU Run Errands issued a statement regarding the New Year's visit service. Recently, our company launched the "New Year's Visit" service as part of our Universal Helper service, which has attracted widespread attention and discussion on social media. We highly value this and would like to make the following adjustments: Firstly, the purpose of launching this service was to meet the specific needs of individuals who are unable to return home to visit their families during the New Year due to being in a different city, mobility issues, or being overseas. We hope to help them convey their care and thoughts, make up for the regret of not being able to greet in person, provide better emotional value, rather than disrespect or misinterpretation of traditional etiquette. Secondly, although the service received understanding and bookings from many users after its launch, there were also some criticisms. In order to maintain a positive, healthy, and harmonious online public opinion environment, and to avoid unnecessary misunderstandings and opposition caused by commercial innovation, we have carefully evaluated and proactively removed the controversial service items. For orders that cannot be fulfilled due to removal, we will actively provide three times the compensation amount and refund the original payment method. Thank you for your understanding. Thirdly, in response to various interesting demands raised by lovely netizens in media reports, such as "stand-in duty," "blind date proxy," "pet care proxy," "taking care of elderly in hospitals on behalf of others," etc., we are very willing to take suggestions! We will evaluate and research to quickly add these services to help more users in need. Finally, taking this opportunity, we will officially launch the "Enjoy a Safe New Year's Eve Dinner" charity event during the Spring Festival, in order to give back to society through practical actions.