CEO of Fuguo Bank: AI will reshape efficiency and workforce allocation.

Charlie Shuff, CEO of Wealth Bank, said on Tuesday that artificial intelligence presents a significant opportunity to improve operational efficiency and may impact the company's future human resource decisions. The bank has deployed generative AI tools to its engineering team, increasing code writing efficiency by 30% to 35%. Shuff emphasized that there have been no layoffs yet, but the team "can accomplish more". "Without the benefits brought by AI, we cannot reach the necessary level of efficiency," Shuff pointed out. AI will also drive transformation in multiple areas, including compliance and legal affairs, call center operations, investment banking department pitch material creation, and commercial banking credit memorandum writing. Last month, Wealth Bank established a new AI oversight position and appointed former Consumer Banking Business Director Saul Van Bield to oversee the bank's AI applications. The company said it has provided AI training to over 90,000 employees and deployed AI tools on over 180,000 desktops.