7-Eleven Japan's home delivery service leaks over 160,000 customer records.

date
04/11/2026
7-Eleven Japan announced on November 3 that an unauthorized access incident occurred at the subcontractor handling deliveries for its home delivery service "7NOW," resulting in the leakage of over 160,000 customer records, including names, addresses, and phone numbers. Credit card information and passwords were not compromised, according to reports. The company disclosed that the unauthorized access to the subcontractor was identified on the 1st, and on the 3rd it confirmed that some 7-Eleven user information had leaked. The incident has not affected 7-Eleven's home delivery service, and users can continue to use it as usual. Affected individuals will be contacted via SMS in sequence at the phone numbers they have registered.