The small garden responds to "customers feeding pet dogs with dining plates."

On August 11, Xiao Cai Yuan released a statement regarding the incident of a customer feeding a pet dog with dining utensils at the Xiao Cai Yuan Wufengjing store in Changsha Yuelu. Recently, there were media reports about the company, detailing that a customer had used diningware to feed a pet. After the incident, the company took the matter seriously and promptly formed a working group to investigate and address it, and appropriate measures have since been taken. Following the incident, the on-duty service staff immediately reported it to the manager in accordance with food safety level incident protocols. The manager and regional manager then reported to the relevant departments of the company based on the food safety emergency plan. The company immediately activated its food safety emergency procedures, reported to the market regulatory authority, and instructed the store to promptly seal and destroy all dining utensils. All customers who dined during the relevant period on August 10 at the Xiao Cai Yuan Wufengjing store will receive a full refund for their meal and a tenfold compensation. The company will contact each customer who dined during the relevant timeframe to discuss specific compensation measures to ensure their satisfaction.