China Banking and Insurance Regulatory Commission and two other departments: Be vigilant against induced fees and high financing costs traps, enhance discernment capabilities and risk prevention awareness.

According to the website of the China Banking and Insurance Regulatory Commission, recently, some online shopping malls have been inducing consumers to apply for loans under the guise of shopping installment and recycling, leading to many consumer disputes. In order to effectively protect the legitimate rights and interests of consumers, the Financial Consumer Rights and Interests Complaint Mediation Center of the State Administration of Financial Supervision and Administration, the China Consumers Association, and the China Internet Finance Association jointly issued a risk warning to remind consumers to be wary of inducements for payment and high financing costs traps, enhance their ability to identify risks and prevent risks. During the process of applying for installment payments for shopping and consumption, if consumers find that their legitimate rights and interests are infringed upon, they should pay attention to saving bills, transaction vouchers, communication records, and other relevant evidence, and seek reasonable rights protection through legal and regular channels. Consumers can negotiate with operators in accordance with the Consumer Rights Protection Law and other laws and regulations. If negotiation fails, they can report to the national Consumers Association's Smart 315 platform or the China Internet Finance Association; if they discover suspected illegal or irregular acts, they can complain to regulatory authorities and public security agencies.