Dell: AI marketing doesn't help much with PC sales.

date
27/01/2026
Dell has acknowledged that AI marketing is not very helpful for PC sales. Dell's product leader Kevin Terwilliger stated: "In the past year, especially from a consumer perspective, what we have learned is that they do not make purchasing decisions based on AI." He also added: "In fact, I think AI actually confuses them more, rather than helping them understand what specific benefits it can bring."