Elderly people over 60 years old can call 12306 to purchase tickets.

Elderly passengers can now book train tickets via telephone. Starting from January 20th, in addition to existing ticket booking channels, the railway department has introduced a telephone booking service for elderly passengers. Elderly passengers can purchase train tickets for travel dates on February 2nd and beyond, with a pre-sale period of at least 3 days before the departure date. They can call the railway 12306 customer service hotline to book tickets and choose to pay for the tickets online or offline, further facilitating ticket purchase and travel for elderly passengers.