Refusal to accept cash can be protected by rights. New regulations on the collection and payment of RMB cash have been released.

What specific requirements does the "Regulation" make for commercial banks to optimize cash services? Banking financial institutions should strictly comply with relevant laws and regulations on RMB cash management, take measures to improve cash service quality, and meet the needs of the public, fee units, and operating entities: 1. Banks with physical business premises should handle cash deposits and withdrawals and provide cash services for personal customers; 2. Banking financial institutions should ensure that the number and layout of cash outlets and self-service machines can meet the cash service needs of different customer groups based on the scale, type, and characteristics of cash business; 3. Banking financial institutions should do a good job of cash recirculation in accordance with laws and regulations to prevent non-circulating RMB from being paid externally and to prevent various business risks; 4. Banking financial institutions acting as fee units and trustees for accepting payments should support manual cash collection.