In response to the weighing controversy, BUSYMING (01768) has taken the lead in introducing a "tenfold price compensation" policy.

On September 7, BUSYMING (01768) made an official response regarding recent issues with store weight measurements. The groups subsidiaries "Busy Snacks" and "Zhao Yiming Snacks" announced the establishment of a special fund for advance compensation. Starting from September 7, 2026, in cases of weight measurement issues at stores, they will not only compensate three times the industry price difference but will further increase the compensation standard to ten times the price difference of the incorrectly weighed items. Additionally, a nationwide monitoring system for store scales will be implemented, requiring daily calibration, maintaining records of weight measurements, and conducting training audits. BUSYMING stated that they have proactively contacted market regulatory authorities to report and communicate, fully cooperating with relevant inspections, and sincerely apologized for any losses and inconvenience caused to consumers. They also encourage consumers to proactively request and verify shopping receipts and to actively protect their rights when problems are discovered. Below is the full text of BUSYMING's "Response to the Issues with Store Weight Measurements": Response to the Issues with Store Weight Measurements Recently, the issue of weight measurements at stores has garnered significant attention. We take this matter very seriously and have proactively contacted market regulatory authorities for reporting and communication, fully cooperating with relevant inspections. At the same time, we sincerely apologize for any losses and inconveniences caused to consumers. In response to the weight measurement issues, Busy Snacks and Zhao Yiming Snacks will strictly implement the following measures: 1. Tenfold Compensation for Every Weight Measurement Error Busy Snacks and Zhao Yiming Snacks will establish a special fund for advance compensation. Starting from September 7, 2026, in cases of weight measurement issues at stores, they will not only compensate three times the industry price difference but will further enhance the compensation standard to ten times the price difference of the incorrectly weighed items. 2. Each Scale Must Be Calibrated Before Use All stores will uniformly be equipped with standard weights, and each day before opening, the scales will be calibrated. Only when accurate will the cash register be used. A nationwide monitoring system for store scales will also be implemented to monitor weight measurement situations in real-time, quickly alerting for any anomalies. Problematic scales will be immediately taken out of service and repaired. If you have any questions about the weight measurement results, you are welcome to request a re-weighing on the spot or use standard weights for on-site verification. 3. Every Weight Measurement Is Traceable For bulk item weight measurements, the weighing information for each order will be recorded and sent back to headquarters, making it traceable and tamper-proof, ensuring that in case of problems, we can identify individuals and the reasons behind the issues. 4. Every Store Has Supervision All store employees will be strictly assessed monthly for compliance with cash register standards, and headquarters supervisors will conduct regular inspections. If any measures are not implemented correctly, both the store manager and the supervisor will be held accountable. We are acutely aware that each order represents a trust. We earnestly request that when you shop at our stores, you actively ask for and verify your shopping receipt, and report any problems to us promptly to protect your rights. This is the most effective motivation for us and the best way to help us grow. We will firmly guarantee the legitimate rights of every consumer and welcome ongoing supervision from regulatory authorities and news media. BUSYMING September 7, 2026