Ministry of Commerce and 9 other departments: Increase support for domestic service enterprises.

The Ministry of Commerce and 9 other departments have issued a notification on the promulgation of "Several Policy Measures to Promote the High-Quality Development of the Home Service Industry," which mentions increasing support for home service enterprises. The notification also mentions guiding home service enterprises to participate in the construction of a long-term care service system, supporting eligible home service enterprises to provide long-term care insurance home services, encouraging home service personnel to actively participate in long-term care professional training and occupational skills recognition, strengthening social security for home service personnel, optimizing the social security system for flexible employees, increasing the participation rate of flexible employees in home service personnel in employee pension and medical insurance, and guiding home service platform enterprises to support flexible employment home service personnel to participate in employee pension and medical insurance through "voluntary participation + platform subsidies" and other methods. The original text is as follows: The notice issued by the Ministry of Commerce and 9 other departments on the promulgation of "Several Policy Measures to Promote the High-Quality Development of the Home Service Industry" Central Cyberspace Administration of China, National Development and Reform Commission, Ministry of Education, Ministry of Public Security, Ministry of Civil Affairs, Ministry of Finance, Ministry of Human Resources and Social Security, Ministry of Commerce, State Administration for Market Regulation, China Banking and Insurance Regulatory Commission, National Bureau of Statistics, National Healthcare Security Administration, Supreme People's Court, All-China Women's Federation, All-China Federation of Trade Unions, all provinces, autonomous regions, municipalities directly under the Central Government, cities specifically designated in the State plan, the Xinjiang Production and Construction Corps Commerce, Development and Reform, Education, Public Security, Civil Affairs, Human Resources and Social Security, and Market Supervision authorities, and healthcare security bureaus, high people's courts: To thoroughly implement the decisions and deployments of the Party Central Committee and the State Council on the development of the home service industry, and to promote the high-quality development of the home service industry to better meet the needs of the people's beautiful life, the Ministry of Commerce, the National Development and Reform Commission, the Ministry of Education, the Ministry of Public Security, the Ministry of Civil Affairs, the Ministry of Human Resources and Social Security, the State Administration for Market Regulation, the National Healthcare Security Administration, the Supreme People's Court, and other departments have formulated "Several Policy Measures to Promote the High-Quality Development of the Home Service Industry," which are hereby promulgated for implementation. Ministry of Commerce, National Development and Reform Commission, Ministry of Education, Ministry of Public Security, Ministry of Civil Affairs, Ministry of Human Resources and Social Security, State Administration for Market Regulation, the National Healthcare Security Administration, the Supreme People's Court July 13, 2026 Several Policy Measures to Promote the High-Quality Development of the Home Service Industry The home service industry is an important area for promoting consumption, benefiting the people, and stabilizing employment. In order to promote the high-quality development of the home service industry and better meet the people's needs for a better life, the following policy measures are proposed. 1. Increase support for home service enterprises (1) Cultivate home service brand enterprises. Encourage regions with conditions to support home service enterprises in innovating service models, exploring smart scenarios, expanding home-based elderly care and childcare services, and promoting the standardization, professionalization, and industrialization of home service development. (Responsibilities divided by the Ministry of Commerce, Ministry of Finance, etc.) (2) Innovate home service insurance products. Encourage insurance companies to develop insurance products suitable for the home service industry to provide protection for the personal injury, property loss, compensation liability, and other risks faced by home service personnel and employers during the home service process, effectively safeguarding the legitimate rights and interests of all parties. (Responsibilities divided by the China Banking and Insurance Regulatory Commission, All-China Women's Federation) (3) Guide home service enterprises to participate in the construction of a long-term care service system. Support eligible home service enterprises to provide long-term care insurance home services. Encourage home service personnel to actively participate in long-term care professional training and occupational skills recognition. (Responsibilities divided by the Ministry of Commerce, National Healthcare Security Administration) (4) Strengthen social security for home service personnel. Improve the social security system for flexible employees, increase the participation rate of flexible employment home service personnel. Guide home service platform enterprises to support flexible employment home service personnel to participate in employee pension and medical insurance through "voluntary participation + platform subsidies" and other methods. (Responsibilities divided by the Ministry of Human Resources and Social Security, National Healthcare Security Administration) (5) Encourage local governments to organize home service promotion activities. Support localities to carry out consumption-promoting activities such as brand home service entering communities, home service consumption festivals, etc., tailored to local conditions, to fully tap into consumer potential. (Responsibilities of the Ministry of Commerce) 2. Encourage local institutional innovation practices (6) Explore rights protection measures. Support qualified localities to explore effective paths for protecting the rights and interests of home service personnel employed directly by families, such as rest time and privacy protection, in accordance with the law. (Responsibilities of relevant departments of local people's governments, with guidance from the Ministry of Commerce, the Supreme People's Court) (7) Guide enterprises to standardize employment. Support qualified areas to explore the development of guidelines for home service enterprise employment and the publication of standardized home service agreements to enhance the judicial and law enforcement uniformity and standardization of courts, human resources and social security departments, etc. (Responsibilities of relevant departments of local people's governments, with guidance from the Ministry of Commerce, the Ministry of Human Resources and Social Security, the Supreme People's Court) (8) Improve the openness of vocational education. Encourage cooperation in home service vocational education between domestic and foreign institutions, and explore the introduction of high-level foreign home service vocational schools to China. (Responsibilities of relevant departments of local people's governments, with guidance from the Ministry of Education, the Ministry of Commerce) (9) Improve statistics for the home service industry. Support qualified areas to explore ways to improve the classification of home service statistics and optimize indicator calculation methods. (Responsibilities of relevant departments of local people's governments, with guidance from the National Bureau of Statistics, the Ministry of Commerce) 3. Strengthen vocational skills training (10) Enrich the supply of vocational skills training resources. Support leading enterprises in the home service industry to establish industry-education integration communities in collaboration with high-level vocational schools and universities, and support qualified areas to establish city-level industry-education alliances. Coordinate central budget investment and other funding channels to support vocational schools in establishing home service industry-education integration training bases. Guide vocational training institutions in the home service sector to equip a full-time and part-time teaching team that is appropriate for school size and professions (occupations) to carry out teaching tasks with professionals who have rich practical experience and technical expertise hired from enterprises and industries. (Responsibilities divided by the Ministry of Human Resources and Social Security, the National Development and Reform Commission, the Ministry of Education, the Ministry of Commerce) (11) Improve the occupational skills assessment system. Revise and improve the national occupational standards for home service-related professions (occupations), and optimize the methods for occupational skills level recognition. Support industry associations in conducting occupational skills level recognition for home service personnel. Support qualified areas to establish lists of overseas vocational qualifications in the home service field. (Responsibilities divided by the Ministry of Human Resources and Social Security, the Ministry of Commerce) (12) Optimize the functions of human resources service agencies. Organize qualified human resources service agencies in the home service sector to establish unified human resources supply centers, allocation centers, management centers, and evaluation centers. (Responsibilities divided by the Ministry of Human Resources and Social Security, the Ministry of Commerce) (13) Enhance training through competitions. Promote the inclusion of home service competition events in national skills competitions, and hold national Women's home service professional skills competitions. Encourage the organization of local or regional home service professional skills competitions, and support industry associations in organizing home service professional skills competitions. (Responsibilities divided by the Ministry of Human Resources and Social Security, the National Development and Reform Commission, the Ministry of Commerce, the All-China Women's Federation, and the All-China Federation of Trade Unions) 4. Establish and improve a credit information platform system (14) Strengthen credit information verification capabilities. Crack down on illegal purchases and use of personal information, integrate multi-dimensional credit data of home service personnel through home service credit information platforms, and provide credit verification services for home service personnel using the credit information sharing and service platform of the Ministry of Public Security. The Ministry of Commerce provides credit verification services for home service personnel who apply to themselves (or are authorized by home service personnel to enterprises, consumers, local government platforms). (Responsibilities divided by the Ministry of Public Security, the Ministry of Commerce, the Central Cyberspace Administration) (15) Enhance credit information sharing. Improve inter-departmental information sharing mechanisms to achieve automatic information comparison between departments. Encourage home service personnel to upload information such as commercial insurance company insurance records, long-term care attendants, nursing assistants, and women's home service personnel to the Ministry of Commerce's home service credit information platform. Strengthen the application of credit classification management results of operational human resource service agencies in the home service industry. (Responsibilities divided by the Ministry of Commerce, the National Development and Reform Commission, the Ministry of Civil Affairs, the Ministry of Human Resources and Social Security, the China Banking and Insurance Regulatory Commission, the National Healthcare Security Administration, the All-China Women's Federation) 5. Strengthen the foundation for industry development (16) Improve contract model texts. Focus on the rights and obligations of all parties involved in home service, privacy protection, commercial applications of smart devices, etc., revise and publish model texts of "Home Service Contracts" to clarify the responsibilities of the relevant parties. (Responsibilities of the Ministry of Commerce) (17) Strengthen standard formulation and application. Accelerate the revision of the national standard for the classification and evaluation of home service institutions, support industry associations and third-party organizations to evaluate home service enterprises based on standards. Support industry associations, home service enterprises, or third-party organizations to explore the development of standards in the areas of digitalization of home service, risk management for home services, and privacy protection services, and transform them into national standards when conditions are ripe. Promote the application of the group standard "Evaluation of Women's Home Service Institutions" and the guideline "Evaluation Guide for Women's Home Service Institutions (Trial)" and encourage all levels of Women's Federations to conduct evaluation activities. (Responsible parties at the State Administration for Market Regulation, the Ministry of Commerce, the Ministry of Human Resources and Social Security, and the All-China Women's Federation) (18) Promote service quality evaluation. Improve the home service credit platform system, guide industry intermediaries, platforms, and enterprises to carry out service quality evaluations of home service personnel. (Responsibilities of the Ministry of Commerce) (19) Strengthen price supervision. For home service enterprises that practice hierarchical management of home service personnel and differentiate prices based on this, reasonable grading standards should be established based on key information such as the years of employment, work experience, skill level certificates, and user evaluations of employees, and clear pricing should be provided to consumers. Home service enterprises and Internet platform companies providing pricing templates to operators inside the platform must comply with the requirements of "clear pricing and prohibition of price fraud." (Responsibilities divided by the Ministry of Commerce, the State Administration for Market Regulation, the Ministry of Human Resources and Social Security) Relevant departments at all levels are required to resolutely implement the decisions and deployments of the Party Central Committee and the State Council, strengthen coordination, enhance services, guidance, and standardized management of home service enterprises, prevent various safety risks, increase assistance for home service employment, promote the implementation of all tasks in detail, and jointly promote the high-quality development of the home service industry. This article is compiled from the Ministry of Commerce, and edited by GMTEight: Chen Wenfang.