PA GOODDOCTOR (01833) will not close during the Chinese New Year of the Horse, providing comprehensive health protection for millions of people.
Good Doctor (01833) launched the "Spring Festival never closes Peaceful health protection" service guarantee action on February 9th.
As the new year of the horse approaches, a time for family reunions, it is also a crucial moment for the release of the national health demands. In response to the call for "Healthy China" and to ensure that medical and health management services are continuously available during the Spring Festival, PA GOODDOCTOR (01833) launched the "Spring Festival Never Closes Peaceful Health" service guarantee action on February 9. With the support of the "to online, to hospital, to home, to enterprise" service network, they have launched 3 major service categories and 9 measures to fulfill their corporate responsibility with practical actions, providing round-the-clock, comprehensive health protection for millions of people.
Professional medical treatment is available 24/7, solving the problem of seeking medical treatment and medication during the holidays. To address the pain points of "difficulty in seeing a doctor and inconvenience in getting medication" during the Spring Festival, PA GOODDOCTOR has integrated high-quality resources from Wuxi Online Offline Communication Information Technology Co., Ltd. to provide fast diagnosis for minor ailments, standardized management for chronic diseases, and precise referral for major illnesses. The home medical team is available online 24/7, with a rapid response time of 30 seconds, providing services such as medical consultation and home delivery of medication; the expert team can be connected within 3 hours, accurately addressing the needs of difficult and complex cases. The 11 Peaceful Health (Testing) Centers in cities such as Shanghai and Guangzhou are operating normally, providing professional health screening and report interpretation. They also offer a guarantee for the price of medications, promising not to increase prices and supporting a refund of the price difference within 7 days, ensuring peace of mind for users regarding medication.
The warm care for health is available 24/7, conveying caring health support. PA GOODDOCTOR extends their care to workers and their families by launching the "Health Care for One Hundred Enterprises" initiative, providing medical support such as health lectures and specialized screening. For the elderly at home, the steward team is available online 24/7 to provide health management and medical assistance services, and special care activities are conducted for the elderly population. 95-year-old Grandma Li in Shanghai received thoughtful services such as a home visit by the steward for physical examination, organizing the medicine cabinet, checking home safety equipment, and a doctor's advice on dietary taboos for chronic illnesses, allowing the elderly and their families to have a peaceful Spring Festival.
The rejuvenation and maintenance of health is available 24/7, aiding in preventing "post-holiday syndrome." Based on the concept of "prevention before treating," PA GOODDOCTOR provides targeted health management programs. The 11 testing centers have launched a "vitality renewal" service package to help users quickly restore their health; a weight loss challenge is launched for users managing chronic diseases, with AI health managers providing dietary guidance throughout, leading the Chinese people to a healthy holiday.
The responsible person at PA GOODDOCTOR stated that the Spring Festival service guarantee is not only a test of the platform's operational service capabilities, but also an important window for fulfilling social responsibilities. Through the coordinated efforts of Wuxi Online Offline Communication Information Technology Co., Ltd., the integration of medical care and nursing, and the comprehensive protection of prevention and treatment, they will meet diverse health demands during the holiday period with professional services, allowing every family to enjoy high-quality health services in the new year of the horse that are worry-free, time-saving, and cost-effective.
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