Apple customer service responds to iPhone Duo screen cracking

On the first day of sales for Apple's first foldable iPhone Duo, multiple photos of cracks appearing on the inner screen began circulating on social media. According to reports, the cracks mostly extend along the fold line toward the center of the screen, and a row of suspected dead pixels appears toward the right edge, with the damage patterns being fairly similar. On October 24, Apple's online customer service was consulted about the matter, and the representative said the actual product should be taken as the standard, and that if the screen cracks later, customers can seek after-sales service. As for whether a repair fee would be required, the representative said the specifics depend on after-sales service and can only be determined after inspection and testing, and that customers who are concerned can purchase AppleCare+.